Cyber Reporting

Cyber Security is just like any other security “everyone’s responsibility” but where do you go to let someone know there is a problem?

…going to the Dept of Homeland Security (DHS) provides the following options for reporting cyber related incidents:

  • Report Cyber Incidents
  • Report Phishing (US-CERT)
  • Report a Computer Incident (US-CERT)
  • File a Complaint (OnGuard Online)
  • Report a Cyber Vulnerability (e-mail)

The FBI link is:

Focus is:
(FBI) …lead(s) the national effort to investigate high-tech crimes, including cyber-based terrorism, computer intrusions, online sexual exploitation, and major cyber frauds. To stay in front of emerging trends, we gather and share information and intelligence with public and private sector partners worldwide.

In Depth
Key Priorities
* Computer Intrusions

* Innocent Images: Online Predators

* Anti-Piracy/Intellectual Property Rights

* Fraud: Internet Crime Complaint Center

Initiatives & Partnerships
* Cyber Action Teams

* Computer Crimes Task Forces

* Identity Theft

* InfraGard: Protecting Infrastructure

* National Cyber Investigative Joint Task Force

* National Cyber-Forensics & Training Alliance

* Strategic Alliance Cyber Crime Working Group

THE SLA (Part 1)

This past week a practical guide to cloud SLA’s.    It is a good guide that looks at 10 steps to evaluate cloud service level agreements found here (Cloud SLA).

Online you can find various calculators and planning tools to help identify and define the various properties and areas of concern with SLA”s .

What we don’t see a lot of and I will start pull information together on and consolidate, is the implications of international law with respect to cloud computing.

What happens when you do business with China?

Does the SLA specify where cloud service transactions will take place?  Should it?

What kind of legal implications are there doing business in the cloud?

What are the costs of having legal representation overseas?

What about downtime?  How much will it cost to have more than one company with managed services?

How many companies have lawyers involved during the evaluation and purchase phase of acquiring cloud services?

How many companies have shadow IT involved in cloud services without even knowing the implications?

What about the US Government?  How many experts are actively engaged at the program or project level in understanding the implications of cloud resources?

Over the next few months I am going to put together some short blogs asking some of these questions and looking to see what I can come up with from the cloud consumer perspective.

We need to understand what legal questions to ask as well as the technical questions.   SLA’s are heavily weighted to the providers today and that will need to change in order to meet the needs of service consumers.

Take a look a these consideration from cloudbus

What it does say is you can terminate the agreement, what it doesn’t say is what happens to your business or your work.

Cloud Software License Agreement -(Altered from here)

Bloodthirsty Cloud License Agreement


This is where the bloodthirsty license agreement is supposed to go,explaining that Interactive Cloudflow is a copyrighted service licensed for use by a single person, and sternly warning you not to use it with more than one person explaining, in detail, the gory consequences if you


We know that you are an honest person, and are not going to go around sharing services of Interactive Cloudflow; this is just as well with us since we worked hard to perfect it. While you may understand that you do

not have the right to do anything with our service.

We have the right to do anything we want with your data and whatever resources you place on our servers. What is even better is that you have no idea who is looking at your data outside of the permissions you have agreed to. Our administrators, managers and engineers including anyone we describe outside of those people can get to your information without you knowing. That is acceptable to us.

If we find value in your data or “software code” we will take it and resell it at our discretion. We will also do our best to figure out what information that you place on our services will benefit our business and we will use that to potentially undermine your business.

At no time will we offer you any protection but we guarentee that your services will have an uptime of 99.999% without fail. If for some reason the service goes down, you can easily reach us at the beach or in my house. I will be there, just call.

Reblog Scott Suhy (Capitalize or Expense R&D)

Scott always has something of value in his posts.  This is a recent one that I would say is a great value.

If you run a startup that does software R&D you will eventually be engaged in a discussion about capitalizing or expensing research and development costs.   Here are a few good reads.  If you see others with differing options please send them my way.


Thinking about Grams



Hey folks! I would like to introduce you to Dorothy.  Some people called her Dot but I called her Grams.  There is too much to say about her in a blog but I felt like talking about her today and so.. 

I knew her all of my young life into my early adulthood.  She passed away 11 years ago but she is always around.  I think we are who we are by genetics and by environment combined but what we achieve may be more about those who know us better than ourselves.  Of course everyone is different but in my case I always had an interesting supporting cast.   I have had the luck and blessing to have people who believed in me when I didn’t know to believe in myself.   My grandmother was one of those people.   She always told me that she believed in me, even when I was at my worst.  She taught me the value of strong trust relationships long before there was a book by Stephen M.R. Covey.    

She always told me that I have the potential to do anything.  To be a good person, you have to understand the differences between right and wrong.   You have to do what you say and keep your promises.   So… I hope to live up to her expectations and I am committed to doing my best to be a good person.  To do what I say I am going to do, to say what I mean and to value people and build trust and maintain that trust and help people where I can.   Thank you Grams! 


Same conversation over and over p30pl3 1st t3c4 2nd !

“Seek out the good in people” On Joy,  H. Jackson Brown jr.

Someone had to write a book to remind us.   Everything we do is tied to people, everything we touch is tied to people.   Everything you use, build from, build for, design, draw, implement, and write is tied to people.   If there were no one to read there would be little reason to write.

Wake up.  

This past week at the old store I used to work, I heard a story that they are changing the sign again.   A friend said “Don’t worry nothing to see here, move along.”     He was saying this as if he were the person in charge of course.  He was frustrated.   Leadership today is done behind closed doors and through email, behind the veil of technology.  It is a technology first approach.

Every day I practice looking for the good in people.   I know people matter.  I know that trust is key and further that a trust deficit will cause catastrophic failure.  If you are a developer using scrum, it is fundamentally about trusting your team.  If you are a manager, you are only a manager because you have a team.   All of the leadership books tell you that there is a difference between a leader and a manager.  Why does this point have to come out over and over?  Because in practice there is a failure to lead today.   Technology is king and people come second to it.   We are becoming slaves to the machine.

Just remember this simple thing no matter what you are working on.

“People first”  

Put it on a tee-shirt, put it on stationary, always remember and never forget.


Scrum for everyone, except it’s not.

I recently took the 2 day Scrum Alliance ScrumMaster course and I am openly more confused today than I was before I took the course.

ScrumDev PDF

My position is simple, if we don’t have these discussions and this dialogue Agile will be akin to SOA.  What happened to SOA?  Ask Ann Thomas Manes SOA is dead long live….   Of course SOA is not dead, but I sure don’t hear much about it anymore like I used to.

Back to my class.  I liked the trainer, he was cool.  I think he was close to my age or somewhere near there (let us say born in 1970 something).   He had cool hair, it was like this.

He had some cool skinny jeans on that my 16 year old son would wear if he was a sk@t0r or something.   He had mad cool tat’s that if he waved his arms fast enough around while raving would spell out some far out words with meaning or produce a crazy angel.  (If you don’t get what I am saying think of this)

He had years of experience as being a regular project manager, developer and all around IT guy.   He went from the boardroom to the playroom, where the dumbassery of waterfall is stabbed in the heart by the agile sword of success.   You may wonder why I am going through this whole description and so I will tell you.  I liked the guy, he was smart but he presented a culture aligned with this practice known as Scrum.    I wrote down a lot of what he said (this was training) and he did tell us to “empty your cup”  Here is the story you can click past this if you are not interested.

Empty Your Cup

A university professor went to visit a famous Zen master. While the master quietly served tea, the professor talked about Zen. The master poured the visitor’s cup to the brim, and then kept pouring. The professor watched the overflowing cup until he could no longer restrain himself. “It’s overfull! No more will go in!” the professor blurted. “You are like this cup,” the master replied, “How can I show you Zen unless you first empty your cup.”

People’s reactions to this story:

“You cannot learn anything if you already feel that you know.”

“Preconceived ideas and prejudices always prevent us from seeing the truth.”

“You should open your mind before you open your mouth.”

“The master is trying to tell him to ease back and relax. The professor is too anxious about the whole thing.”

“Some people want to be taught everything in one sitting. It’s not possible.”

“This story proves to me that you have to unlearn before you can learn.”

“We shouldn’t get too wrapped up in one aspect of life. If we do, we close ourselves off to new experiences.”

“Even though you may be full of knowledge, you should always be open to the fact that there is still more to learn.”

“I bet the master did that just to shut the professor up!”

“If you want to learn, you have to shut up and LISTEN for a change.”

“We should be open to the views of others, and accept them as their own. Treat each opinion individually, and don’t just add it to your own.”

“Sometimes another person has to catch you with your guard down in order to teach you something.”

“The professor’s understanding of Zen is too intellectualized. The master is trying to point him towards a more intuitive understanding . If you’re too intellectualized about ANY subject, often you miss the boat.”

“I would tell this story to anyone who believed something about me that was untrue.”

“I think the master was trying to show him that when you can no longer take it is time to give – and you must sometimes give in order to receive.”

“This professor probably doesn’t really believe in Zen. His prejudices are preventing him from seeing clearly. This is what the master is trying to show him.”

“Too much of anything is just too much!”

“I don’t think the professor’s reaction indicated that he had a closed mind. It was perfectly normal. Wouldn’t you do the same if someone was spilling tea all over the place?”

SO.. I did (if my friend Wednesday tells you otherwise she is mistaking me for someone else).   I then held out my empty cup for some knowledge and here is what I heard.

  1. Scrum is cool – if you practice scrum you are a cool rugby like player, you will be revered for being a hottie and all those around you will say things like “Oh ScrumMaster you are so awesome, I want to be like you.” In other words  (there is a culture involved)
  2. Scrum is only (REALLY) effective if people are in the same room . “If you can’t hear someone grunting when you are talking to them, you probably aren’t practicing scrum right.”
  3. Some stats as  I wrote them down and recorded them 1 in 10 agile teams are successful. About 40 percent of teams practicing scrum are effective or are doing it right. (
  4. If scrum isn’t working for you it is because you aren’t doing it right.  You need to hire an Agile Coach to come in and get your organization right.
  5. Waterfall is good for people that never want to make changes ever. Agile is good for people that always want to make changes always,  except when you are in the middle of doing something and you can’t change.
  6. The ScrumMaster has a lot of work to do but they really shouldn’t be involved in the work itself.
  7. “As a ScrumMaster if people are talking to me and I want them to talk to each other I turn my back on them.”
  8. Once you get certified as a CSM (Certified Scrum Master) you can go for a CSP (Professional) and then on to take a bunch of other scrum tests from other organizations and you can be a Scrum trainer which is equivalent to a Phd.
I have written enough for this entry but there is more to come.  If you disagree with what I wrote it is only because you are reading my words and which according to ( is only 7 percent of communication.
More to come.. but for now take a look at this link on Agile software development methodologies.