First 100 Days

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Recently,  I went over the steps I took as I started my job at Chubb Insurance.  I was brought in by senior IT leadership to address challenges of transformation and change using tools, techniques and practices derived from Knowledge Management.

I quickly realized on my first day that I would need a consistent approach to gather information, listen, learn, think, engage and share with peers, team members and leadership.

Mark Friedman is an Executive Coach and Leadership Development expert.   I worked with Mark all through the hiring process and I asked him if he had advice for my first few weeks on the floor at Chubb.   He helped me think through a comprehensive approach and provided some tools to use.

There are many things to do on the first 100 days but I found a few simple steps most helpful.   I was able to determine quickly who would help me and where there would be some challenges.   I modified the worksheet that Mark provided to me for my own use.  I simply started at the top and worked my way down.


 100-day checklist

Stakeholders:

Up: _____________

Across: _________

Down: __________

Discovery:

Personal set up:_______________

Meet live:   ____________________

Phone calls: ___________________

 

Info/Documents: _____________________

Day One:  ______________________________

First Week(s): __________________________

 

Strategic Capacity

Mission / Vision / Scope and Organizational| Business objectives

Tactical Capacity

Building Blocks:

 

How:

BURNING IMPERATIVE in place (by day 30): _____________

MILESTONES set (by day 45): _____________________________

Team ROLES assessed & aligned (by day 70): _____________

Team CULTURE/Communication steps: ___________________

 


I wrote up an interview template and set up introductory meetings that were designed for 15-20 minutes.

My biggest advocate and supporter was the Global CIO.  I sought advice as I ran into challenges and started developing a map related to the questions of the first 100 days.

Organization


There were many opportunities created through this activity.   Building relationships and listening were key factors.

The first 100 days helped me understand where I fit in the organization and the challenges I faced.   This activity helped me determine where I needed to start and it was a driver for me to make the phone calls and sit with people all across the company.   Most of the best information and guidance came from the Executive Assistants.

If you have questions, or want to see more of the tools I used and examples of products I produced, please let me know.

100-DAYS-WHITE-PAPER (Here is another useful guide from intelligent executive.com)

Innovation in Iceland

109038-geothermal-energy-in-iceland

Geothermal Energy ~ Relaxing Spa

Iceland is powered by an endless supply of heat supplied by geothermal energy by volcanic activity.    It also has a geothermal energy plant with an adjoining resort and spa.

Hidden away across a landscape of lava rock and a sea of smoke billowing up from the ground,  is a geothermal energy facility.   According to Wikipedia “The spa is located in a lava field in Grindavík on the Reykjanes Peninsula, southwestern Iceland. Bláa lónið is situated approximately 20 km (12 mi) from the Keflavík International Airport and 39 km (24 mi) from the capital city of Reykjavík, roughly a 21-minute drive from the airport and a 50-minute drive from Reykjavík.”

The water is renewed almost every two days and stays between 98-104 degrees Fahrenheit or 37-40 C all year round.

The plant produced “waste water” that appears blue due to the silica and minerals in the water.   At some point between 1976 and 1981, someone decided to go into the waste water and bathe in it.   Most people overlook this fact.   Someone at some point in time traveled to this area literally miles from everything and decided to take a dip in electric blue hot waste water.  

bluelagoonhotsprings-2013-03

 

Perspective

The blue lagoon is so popular today, if you don’t reserve a spot there is a good chance you will not get in.   The prices range from $61.00 to over $500.00 just to get in and have a dip.    The place is jam packed and open until midnight in the summer time.  Since Iceland has perpetual light in the summer time,  it is bright out and inviting through the whole day.

The place is growing as well.  They are building private areas and expanding the hotel and luxury environment.    This has become one of the most popular tourist attractions in the world.

The blue lagoon even has science to back their case the-history-of-blue-lagoon-in-svartsengi

iceland-blue-lagoon-geothermal-spa

  • The electric energy created from the plant is produced through the costs of maintaining systems that capture the heat energy from the ground water.
  • The waste water is discharged into pools that create new revenue by tourism and those seeking the “healing waters” of the silica and minerals produced by the plant.
  • The ecosystem of revenue and commerce this energy plant / spa is producing is limitless.
    • Food and beverage
    • Hotel
    • Car rental
    • Expanded travel

This growth and expansion is based on waste water.   As tourism is increasing in Iceland in ways that their current infrastructure has to grow exponentially to support, there are more demands for energy as well.   This system is feeding itself and growing.   Iceland is becoming a very popular travel destination.

Something to note, at any given time over between 20 and 40% of the people in Iceland are tourists.    Iceland is also getting heavily involved in cloud computing.   Think about it,  low power costs,  low costs for cooling data centers makes for low cost data centers.

Bitcoin farming / mining is cheap and since the infrastructure already exists,  this place is primed for the future.

Icelandic people are also innovating in other ways.   People are starting to use electric cars and they also charging for micro-services including in some places charging for the use of a bathroom.

I think Iceland is country to watch.   I don’t have any predictions but as one European tourist said to me in casual passing “Howie,  we came here because we think this is a great place to go with very little chance of terrorism.”      Seems like Iceland has many appealing qualities including safety, openness for sexuality,  growing infrastructure and they are innovating to make the country perpetually attractive.

Now the only thing left for them to do is keep the ISK in check ..