Presented to a Knowledge Management Showcase for the KMI (Knowledge Management Institute) this week.
The basic idea is that leadership in Knowledge Management is critical. There are a few elements at a high level that one must consider in starting a KM practice from scratch.
- What problem are you trying to solve? What business problem(s)?
- What is the mission, vision, scope and objectives of your organization?
- Who is your sponsor? Does that person understand what you are saying? Does that person trust you? Will that person support you?
- What do people in your organization say? What do they need? How can you help them in THEIR terms?
- What is the value of collaboration, KM, communication to your organization? How to you qualify it? How do you prove the value? Is it outcome based? It is metrics? What is the story?
- You must lead from where you are in the organization and you aren’t alone. People in KM roles often feel alone. Using the power of the community, sharing stories and sticking together help. This is a journey and most likely it will be filled with change.
Being true to yourself and understanding who you are in the organization and what abilities you have vs what you think you have are fundamental. Building trust with people takes time and proof.
If you have questions or comments.. feel free to send me a note!