The Truth of Human Resources and KM #PracticalHR

  Visually Compelling Organizational Development The work by Kevin Desmond was thoughtful and emotionally charged.      It is tough to be a leader in general, but the world today makes it even more difficult. Leadership is something I care deeply about.   I strive to be a better leader in the same way that Jascha …

Collaboration Tool Crazy

Dazed and Confused -Hammer Blaming Don't blame tools for your confusion.   Companies are buying too many tools and trying to implement them thinking that tools will solve their problems.   This is nothing new.  The problem is exacerbated by software as a service driven applications available to everyone.  I heard this termed "Credit Card …

The People in the Middle #KM leadership

Congratulations! You just purchased a new social tool for your organization. It only cost your company a few bucks to get licenses and there are very little infrastructure costs associated.  In only a few short months, your teams will break down silos faster than you could ever have imagined. Software Infrastructure Maintenance including Service Level …

Boundary People #KM Engagement

Our Town A few weeks ago,  I had a friend visit my office.  As we were walking the halls of the building and passing the various business areas, I waved and said "hello" to the people I know.   My friend said "oh, you must be the Mayor."   If anyone were truly the Mayor …

Start with a Narrative #EasyKM

To gain stakeholder buy-in everyone should understand the purpose or need for an activity. Narratives help tell that story.

Knowledge Managers #Build From Scratch

Walk a Mile If  you go to a fitness center and sign up for spin class would you trust your instructor if they looked like this? All too often Knowledge Management "experts" and "consultants" have a great deal of academic experience, theories, data and knowledge but they may lack practical experience and wisdom to understand …

Practical Knowledge Management #Make

The best way to learn about knowledge transfer is to take on something new and learn about how you learn.

Keep It Simple for Practical KM

Pick 3 Stan Garfield has many great posts on Knowledge Management, this is one of my favorites (LinkedIn Pulse).   He talks about creating a list of top 3 objectives to address KM challenges at your organization.  I have used this approach successfully as a consultant and also as a KM organizational lead. Which 3? …

Working Out Loud: Speaking to Leadership (Part 2 of 5)

Speaking with Leadership and Working Out Loud Part 2 "Speak Up" Show up whenever possible (Part 1) Ask to speak with senior leaders; chances are they will see you.  Advocate for yourself and others. (Part 3) Speak to the heart and mind. (Part 4) Have faith and courage. (Part 5) “Senior leadership isn’t interested in …

Tired of Explaining Why KM is Important

Finding Nothing The best search engine in the world can't discover, query and present what it can't touch. To learn something you have to see it, read it, hear it, experience it, share it and understand it.   You acquire skills or knowledge by being taught in some manner. It isn't an idea or something …