Recently, I went over the steps I took as I started my job at Chubb Insurance. I was brought in by senior IT leadership to address challenges of transformation and change using tools, techniques and practices derived from Knowledge Management. I quickly realized on my first day that I would need a consistent approach …
Why Every Leader Should Build a RetroPi
Strategy It is estimated that the number of mobile phone users in the world is expected to pass the five billion mark by 2019. The level of interaction with technology creates an illusion of understanding. Expert users are not expert technologists. Many senior leaders don't claim to be expert technologists but when it comes to …
The Truth of Human Resources and KM #PracticalHR
Visually Compelling Organizational Development The work by Kevin Desmond was thoughtful and emotionally charged. It is tough to be a leader in general, but the world today makes it even more difficult. Leadership is something I care deeply about. I strive to be a better leader in the same way that Jascha …
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When Giants Tip Toe #Leadership #Social
Small Actions We are all tiny giants walking through this world creating ripples with far reaching and unknown impact. It is a struggle to know if the decisions we make will have a positive impact or a negative one. We can't predict the future, but we can realize that we are all giants. The …
Project Management Tips ON POINT #Quick Advice
PM Tips from a Master Gopal Srinivasan https://www.linkedin.com/in/gksrinivasan says if you want to be successful in project delivery consider these tips as you start your initiative. Even with the best planning sessions and strategy the best projects can go off the rails without great leadership. I have witnessed Gopal pulling folks together and getting projects …
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The People in the Middle #KM leadership
Congratulations! You just purchased a new social tool for your organization. It only cost your company a few bucks to get licenses and there are very little infrastructure costs associated. In only a few short months, your teams will break down silos faster than you could ever have imagined. Software Infrastructure Maintenance including Service Level …
Start with a Narrative #EasyKM
To gain stakeholder buy-in everyone should understand the purpose or need for an activity. Narratives help tell that story.
Knowledge Managers #Build From Scratch
Walk a Mile If you go to a fitness center and sign up for spin class would you trust your instructor if they looked like this? All too often Knowledge Management "experts" and "consultants" have a great deal of academic experience, theories, data and knowledge but they may lack practical experience and wisdom to understand …
Practical Knowledge Management #Make
The best way to learn about knowledge transfer is to take on something new and learn about how you learn.
Keep It Simple for Practical KM
Pick 3 Stan Garfield has many great posts on Knowledge Management, this is one of my favorites (LinkedIn Pulse). He talks about creating a list of top 3 objectives to address KM challenges at your organization. I have used this approach successfully as a consultant and also as a KM organizational lead. Which 3? …
The Cohenization Project 