Working Out Loud: Advocate (Part 3 of 5)

Write recommendations for others both inside and outside your organization. When someone does something for me at work, I will write his or her leadership about it. I write constructive thank you notes to people outside of work as well. It is important to recognize and reflect how people have a positive impact on your life. I have written about people who are living and people who have passed away as well "Remember Arden"

Lesson From the Pope

The world was literally waiting for him (Pope Francis) but no one at that moment was more important to him over this family. For the boy, maybe nothing, for the parents it is hope. It is this recognition that we must have hope and that we must build trust and relationships beyond some social network construct. We must practice good listening and empathy over broadcasting. We must become "connectors."

Questioning Practice: Why we keep questioning what KM is…

KM is multiple disciplines used in patterns to accomplish various outcomes all in support of getting the right information / knowledge to the right people, at the right time, to help them achieve their purpose. We keep questioning what KM is as opposed to questioning what we can do to help each other accomplish our goals.

Helping Toxic Co-Workers (Aesop Twist on The Scorpion and The Frog)

Toxic Behavior I have a great friend and teammate named Kim who was lamenting about the behavior of some people in the workplace. Kim raises some very good points in that people can be incredibly selfish and self centered.  Of course no one is perfect but sometimes their toxic behavior impacts our own behaviors.  If …

Being a Premier KM Organization (Preparing for a Marathon)

Being a premier KM organization doesn't mean that you are THE premier KM organization.   What this means is that we must consider bench-marking ourselves vs. ourselves. I have a friend who just ran an ultramarathon. If you don’t know what an ultramarathon is, it is basically a very long run with common distances of 50 …

Enterprise KM (Metrics)

Riding the Bike As a child learning how to ride a bike I had both my uncle and my grandfather take me out to teach me. Uncle Mark's Approach My uncle took off one training wheel and held the bike from the seat as he walked behind me on the path holding the seat.   …

The Proper Care and Feeding of Employee X … I mean Y and Z.

Those are some stats but.. what does it mean? At first glance the thing that I pick up on is that close to half the work force will be filled by the people in this generation. I think we will need to consider some things outside the normal conversation as factors. This generation grew up …

Being Realistic looks like Pessimism

Is the glass half empty? Is the glass half full? Some friend you are.. calling me a pessimist..  I think of myself as a person who is realistic. The glass is always full, just not full of what you want or expect. Walk around in a bubble and you are bound to see the world …