Start with a Narrative #EasyKM

To gain stakeholder buy-in everyone should understand the purpose or need for an activity. Narratives help tell that story.

EX – Employee Experience

Companies can flog their employees and create fear but today with the younger generations entering the workforce those old practices can't hold up.

Practical Knowledge Management #Make

The best way to learn about knowledge transfer is to take on something new and learn about how you learn.

Working Out Loud: Speaking to Leadership (Part 2 of 5)

Speaking with Leadership and Working Out Loud Part 2 "Speak Up" Show up whenever possible (Part 1) Ask to speak with senior leaders; chances are they will see you.  Advocate for yourself and others. (Part 3) Speak to the heart and mind. (Part 4) Have faith and courage. (Part 5) “Senior leadership isn’t interested in …

More on Whatever Happened to KM

This week I read an article in WSJ Whatever happened to KM by Thomas Davenport where he discusses some anecdotal and data driven evidence of a decreasing interest in knowledge management.   I found the article interesting but it felt a lot like Anne Thomas Manes 2009 declaration on the death of SOA .   The points …

Boiling the Frog – Human Factors around Sharing

The parable of the boiled frog is told to create a shared understanding around the key challenges in coping with change. Frog in Hot Water The story as told by many over the years is that if you put a frog in hot boiling water that it will immediately jump out as a natural response …

Cluster Transfer Rapid KT Through Maps

Remembering 1 Thing over Many (Communication | Memory | Context) What do we need to know and why? Memory The right information at the right time. Value Clusters in Context. (Maps and Links) Relationships  MEMORY STRATEGIES FOR REMEMBERING (http://www.psychologytoday.com/blog/happiness-in-world/200911/how-remember-things) Become interested in what you're learning. We're all better remembering what interests us. Few people, for example, have a difficult …

Ignoring Email and Other Communication

Message in a Bottle You are stranded on a desert island the year is 1978, you are alone and through the wreckage you find something to write with; a piece of paper and a bottle.   You write a message "Help.. Stranded last known coordinates were 9.6228° N, 99.6750° E."   You place the message in …

Social Constructivist Learning @ Work

Learning Concepts -- Basic Premise of Social Constructivist. The concepts that we have studied around learning for children can be applied to adults as well.  There isn't some date or time that cognitive psychology just short circuits and expires.   As a KM practitioner and consultant I am finding that simple is more effective than …

Practical Knowledge Management in a Strategic World

In preparing for battle, I have always found that plans are useless but planning is indispensable."-Dwight D. Eisenhower Planning for Knowledge Management Why do organizations need a structured KM initiative or program? Most organizations at a very high level seek to do three general activities: Reduce Risk Identify and Execute on Opportunity for Cost Savings …