Write recommendations for others both inside and outside your organization. When someone does something for me at work, I will write his or her leadership about it. I write constructive thank you notes to people outside of work as well. It is important to recognize and reflect how people have a positive impact on your life. I have written about people who are living and people who have passed away as well “Remember Arden”
Tag: communication
Lesson From the Pope
The world was literally waiting for him (Pope Francis) but no one at that moment was more important to him over this family. For the boy, maybe nothing, for the parents it is hope. It is this recognition that we must have hope and that we must build trust and relationships beyond some social network construct. We must practice good listening and empathy over broadcasting. We must become “connectors.”
Outcome Based Knowledge Management
The Secret No need to search through my blog or search the internet for the best of the best in KM to learn the secret. I am going to share it with you right here and now. It is called “communication.” To share information and gain common understanding we need to communicate. We need […]
KM Strategy: Does Maturity Matter?
KM Strategy: Does Maturity Matter? Maturity is linear. When something reaches its full potential through development. There is great value in using measures, indicators and criteria to diagnose an organization in their current state through an assessment. I don’t think that a maturity model within itself is the right tool or terminology to use. Would […]
Lesson Learned in Knowledge Management (EBOLA)
Ignorance = Death Last year, I wrote about a lack of KM in the medical industry.http://cohenovate.com/2013/12/30/knowledge-management-and-healthcare/ It was a sad commentary then and it is even more frightening now. Some of you may be aware that errors in healthcare account for a significant number of deaths in America. In 2010, the Office of Inspector […]