Simply Speaking Microsoft Ignorance Microsoft had a change management team which coordinated changes across many of their services. As late as 2020, they didn't have a good handle on change management and as a result, they made changes that caused business harm. I didn't have the same insight to their change practices in 2022 but …
Another Startup Snippet
Marketing, Sales, Development. Friends, Foes, and I am my own worst enemy. Top of mind this week as a few new friends "get going" and try to figure out the "how to." Starting a company is hard no matter what you are selling but when you are selling common services, it adds an additional layer …
Conversational AI in the Enterprise
In the technology world, aside from all the layoffs which are shocking, we have this flood of information, awareness and now access to immensely powerful conversational artificial intelligence. In my last post, I mentioned that we are in a moment of historically relevant technological transformation. I'd say, we are just seeing a tip of the …
They asked me WHEN it will change and I told them IT already happened –
Change is right in front of us #Butterfly NOW ~ It is HERE Philosophically, the difficulty some people have in seeing the 3D image in a Magic Eye stereogram illustrates the limitations of our perception and how we interpret the world around us. Our brains are constantly making assumptions and filling in gaps based on …
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Digital Workplace: Understanding Basics and Risk
The Reality - Simple Risk Case The frame for this post is based on discussions taking place through LinkedIn. Recently, LinkedIn made a change where I have become more visible to new communities of people. As a result, I have seen a significant uptick in requests for people to connect and talk. While I can't …
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Will Covid-19 Change our Workplace?
WFH - Working from Home It's the modern age and many companies still aren't allowing people to work from home. There are many reasons companies believe that working from an office is better. At this point, it doesn't matter why. What matters is how companies are going to manage with the new way of work. …
Collaboration Services – Leadership
Technology today drives "the way" (methods) in which most of us collaborate. Successful collaboration depends on "collaboration patterns" which are independent of specific technologies. The mistake many people make is to depend on commercial collaboration technologies without investing the time and resources to understand the complexity. Organizational success for collaboration services depends on the overall …
Social Test
Bullies and Acceptance One of my children is very interested in play by play sports. He studies sports and practices making podcasts. He is also working events and got a job with his school doing play by play for all sorts of sports. I have been working with him to develop social media strategies …
The Test – E + SV + SR = T/t
The Complexities of Trust (Organization) In his book "Hit Refresh" Satya Nadella says "..for me, trust is a sacred responsibility." Beyond his view on empathy, I can't think of anything more important or powerful in his book than his message on trust. He shares his idea for trust as an equation as E + SV …
Out of the Shadows IT
Emerging IT Baader-Meinhof Phenomenon aka "frequency Illusion" "where one stumbles upon some obscure piece of information—often an unfamiliar word or name—and soon afterward encounters the same subject again, often repeatedly." A few months ago, I started writing about the future of IT. At a high level, I mentioned that software service providers will seek to …
The Cohenization Project 